30 days, risk free.
We would rather you had results than kept your money. Try the routine for 30 days, and if it is not working for you we will refund every penny, even on opened products.
The promise
If you don't see a visible difference in 30 days, we don't deserve to keep your money.
Skincare is personal, and good ingredients take a little time to prove themselves. Every YCODE order is backed for a full month, so you can judge it on results rather than on marketing.
The guarantee covers opened products. A routine you have not used tells you nothing, so we would rather you actually used it.
Three steps, no forms.
No returns portal, no photographs, no questions about why. One email starts it.
Write to hello@ycode.co any time within 30 days of delivery, with your order number.
Even if the bottle is open and half used, that is fine. We will send a label and next steps within one business day.
We refund the full product price to your original payment method within five to seven working days.
Start a claim, or ask us first.
If you are not sure whether something is working, tell us what your skin is doing and we will say honestly whether to give it longer or send it back.
